We at Go Translator (“Go Translator”, “we”, “us”, or “our”) have created this Privacy Policy to explain how we collect, use, disclose and otherwise process personal information in connection with operating our business. This Privacy Policy describes the practices concerning the information collected by Go Translator, through the use of our websites and mobile applications on which this Privacy Policy is posted.
IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS SET FORTH HEREIN, DO NOT USE THE SOFTWARE & SERVICES.
We may obtain information about you in a variety of ways, including through your use of our services, when you email or otherwise communicate with us (including through social media)
We automatically collect information about you when you use our application("Go Translator"). We will collect information including, but not limited to: your device Internet Protocol ("IP") address, your hardware manufacturer & model, operating system version, screen size, CPU model, unique device identifiers, mobile network information and installed apps, the time and date of your login, the time spent on on our applications and other statistics.
Some of this information you provide to us and some we collect when you use our Services. We also may obtain information about you (including personal information) from our business partners, such as vendors, and others. You may choose not to provide some or all of your personal information to us, but doing so may prevent us from providing our services to you or limit our ability to provide you with the level of service that you would otherwise expect from us.
Information collected from you
The following are examples of the types of information you choose to give us when using our services:
Feedback: From time to time, we may request your opinions, suggestions, or modification and improvement ideas (“Feedback”) through surveys, or other similar requests. Any responses you provide are voluntary. However, you agree that any feedback you provide shall be owned by us and may be used by us at our sole discretion.
Email Address: We use your email address to communicate with you about Service related issues with your use of our products and Services, responding to requests, inquiries, comments, and suggestions and updating you with information about your account.
Camera/Microphone: To use certain features in our Services, you may allow us to access your camera or the microphone. Depending on your device, the Apple operating system will ask for your permission before allowing us to access these features.
Support: If you contact our support team, we collect the information you give us during the interaction to assist us in dealing with your request and providing you feedback.
Internal Research
Understanding and evaluating how our services and features perform with our users.
Uncovering insights about usage in order to improve the services and provide customers with enhanced features as well as inform us of our development of new features and products.
Development of customized or personalized experiences of our Services, such as remembering your information, so you do not have to re-enter it each time you use one of our Services.
Security
To provide you with secure experience and to take measures to protect our website and mobile applications from cyber risks.
Protecting against, identifying, investigating, preventing, and responding to fraud, illegal activity (such as incidents of hacking or misuse of our websites and mobile applications), and claims and other liabilities, including by enforcing the terms and conditions that govern the Services we provide.
Debugging/Repair
Identification and repair of impairments to intended existing functionality of our Services.
Marketing
Understanding our customers in order to more effectively market our services.
Quality and Safety Maintenance and Verification
Activities related to improving the quality of the services we provide, including upgrading or enhancement of the services.
Verification or maintenance of the quality or safety of services.
Tracking and responding to quality and safety matters.
Protecting our rights and property.
Additionally, we may share certain information with Facebook that allows us to create Custom or Lookalike Audiences. You may learn more about Facebook Lookalike Audiences here and about your off-Facebook activity and how to opt out of having such activity sent to Facebook here. We encourage you to review Facebook's Privacy Policy. We may also use Google Ads and Google Analytics to advertise our products, and for marketing and optimisation purposes. For example, where individuals allow personalised ads in their Google settings, we use Google Signals on our TypeRight and iTranslate websites to target those interested in our products with advertisements. You may opt-out of the use of this tracking technology
by visitingGoogle’s Advertising and Privacy or by interacting with our website cookie banners or selecting “manage preferences” in our website footer.
We use various efforts intended to safeguard the security and integrity of personal information collected through our services. Despite these measures, however, we cannot and do not guarantee that information will be absolutely safe from interception or intrusion during transmission or while stored on our system, or otherwise, and you provide information to us at your own risk.
We do not knowingly collect information from children under the age of 16 years old (or older if required in an applicable jurisdiction to comply with applicable laws). If you are not over 16 years old (or older if required in an applicable jurisdiction to comply with applicable laws) thenDO NOT DOWNLOAD OR USE THE SERVICES.If you believe that we may have personal information from or about a child under the age of 16 years old, please contact us here. Note that we'll attempt to delete the account of any child under the age of 16 that's reported to us as soon as possible. You are responsible for any and all account activity conducted by a minor on your account.
We reserve the right to change this Privacy Policy at any time. When we update this Privacy Policy, we will notify you of changes that are deemed material under applicable legal requirements by updating the date of this Privacy Policy. In some cases (for example, if we make certain material changes) and when required by applicable law, we may inform you by additional means, such as by sending you an email. In some cases, when required by applicable law, we may obtain your consent to the changes.